Account Verification

By verifying your account, you can publish more of each asset type and maximize their discoverability within the Creator Marketplace, monetize your plugins, and access age-restricted Studio features, such as chat with spatial voice.

Verifying through Government ID

In order to verify your account with this method, you must:

  • Be at least 13 years of age.
  • Have a government-issued photo ID with your picture on it, such as a driver's license, passport, or residency permit.
  • Have a mobile device with a camera that can take photos of your face and ID.

Roblox doesn't store the raw ID document nor the selfie data. When you scan your government-issued ID for verification, the system generates an anonymized value, which allows Roblox to safely verify your identity without risking the exposure of your identity to others. For more information on the account verification process, see Age ID Verification FAQs.

To verify your account with a government-issued ID:

  1. Navigate to Roblox.com.

  2. In the top-right corner, click the gear icon to display a contextual dropdown menu, then select Settings.

  3. In the Personal section, click the Verify My Age button. The Identity Verification dialog displays.

  4. Scan the QR code with your mobile device, which prompts you to begin the age verification process through the third-party verification service.

  5. Click the Start Session button. A prompt displays to request your consent to access your camera.

  6. Click Allow.

  7. As the different prompts display, use your phone to take pictures of your government-issued ID and your face. The verification service begins to process your verification data. If the service is unable to process your verification data, it prompts you to re-capture the necessary images, otherwise a success message displays and the Verify My Age button changes to Age Verified.

  8. (Optional) Restart Studio to validate your new age verification status.

Verifying through Phone Number

In order to verify your account with this method, you must be at least 13 years of age and have a phone number that can receive text messages. You can only use your phone number with a single Roblox account.

To verify your account with your phone number:

  1. Navigate to Roblox.com.

  2. In the top-right corner, click the gear icon to display a contextual dropdown menu, then select Settings.

  3. In the Account Info section, click the Add Phone button. The Add Phone dialog displays.

  4. Click the Country Code dropdown menu, then select your applicable country code.

  5. Fill in the following fields:

    • Phone Number – The phone number for your personal mobile device.
    • Verify Account Password – Your active account's password.
  6. Click the Add Phone button. The system texts your phone a 6-digit code, and the Verify Phone dialog displays.

  7. Enter the 6-digit verification code, then click the Verify button. After a moment, the Phone Number field changes to include your phone number and a Verified status.

  8. (Optional) Restart Studio to validate your new age verification status.