Paid access lets you charge users a one-time fee in Robux to access an experience on desktop, mobile, VR, and most gaming consoles. Users who purchase access continue to have access to the experience even if you increase the price or disable paid access.
Paid access can limit the number of users who join your experience, as some users might not want to pay a fee for access.
Some developers temporarily enable paid access to create a closed beta so that their most engaged users can have early access to an experience to help with testing and feedback. If you choose to do this, make sure to let users know that they're purchasing a beta version of your experience.
Experiences with paid access are not available on Xbox.
Eligibility
To charge users for paid access in Robux, you must:
- Have a verified email address.
- Have an account that is at least 30 days old.
Pricing
You can charge users anywhere from 25 to 1000 Robux for paid access to your experience.
Payouts
Payouts for purchases of paid access in Robux are held in escrow for up to 7 days before they're paid out and deposited into the bank linked to your Roblox account.
Refunds
Refunds are not available for users who purchase paid access in Robux.
Enabling Paid Access in the Creator Hub
To enable paid access in the Creator Hub:
- Go to Creations and select an experience.
- Go to Audience > Access Settings.
- Under Payment, select Requires Robux and enter the amount of Robux you want users to pay for access. The price you enter affects the amount of Robux you earn per sale.
- Under Devices, select which devices you want to enable paid access for.
- Click Save Changes.
Enabling Paid Access in Roblox Studio
To enable paid access in Roblox Studio:
- In Studio, go to Home > Game Settings.
- Under Monetization, click Configure on Creator Hub.
- Follow the steps to enable paid access in the Creator Hub.
Policies
Robux paid access experiences must:
- Follow the Community Standards and Terms of Use.
- Be public and available to all users.
- Not have private servers.
- Not allow users to download copies of any places within the experience. Copying an experience is automatically disabled when you enable paid access.
- Run properly and be playable. If a large number of users reports that an experience is broken, the experience might be quarantined and earnings still in escrow refunded to users.