Experience Guidelines

Experience Guidelines provide information on the experience's main page about what kind of content the experience contains so that users can make informed decisions about what they interact with. Roblox uses this information to recommend experiences on the Home and Discover pages based on each user's appropriate age group and regional content policies.

Each Experience Guideline has two components:

  • Age Recommendations - Indicates which age group an experience is suitable for based on child development research and industry standards. For more information, see Age Recommendations.
  • Content Descriptors - Indicates what type of content is within an experience, such as realistic depictions of blood or paid item trading.

You can quickly generate Experience Guidelines by filling out the Experience Questionnaire. Your answers to this set of questions give Roblox an understanding of the content within your experience and ensure that the experience is available to the largest audience possible. You can retake this questionnaire at any time to accurately reflect what group of users should be able to access your experience.

Generating Experience Guidelines

In order to have Experience Guidelines display on your experience's main page, you must fill out the Experience Questionnaire. This compliance tool allows you to provide information about content in your experience so it can automatically adjust the playability of your experience based on your answers.

To generate Experience Guidelines:

  1. Navigate to the Overview page of the experience you want to generate Experience Guidelines for.

    1. Navigate to the Creator Dashboard.
    2. In the left-hand navigation, navigate to the Creator section, then click the dropdown arrow to select the creator of the experience. Every experience that the creator made displays.
    3. Select the experience.
  2. In the left-hand navigation, select Questionnaire. If you've never taken the questionnaire before, the Questionnaire Not Started page displays, otherwise the Questionnaire Requires Update page displays.

  3. Click the Start button.

  4. Answer each page of questions based on the content within your experience, then click the Save and Continue button. After you have answered every question, the Questionnaire Preview page displays all of your answers, the age recommendation and content descriptors for your experience, and any regions where your experience is non-compliant based on your answers.

  5. If you need to modify a previous answer, click the Edit button, otherwise click the Submit button. The experience guidelines immediately display on the experience's main page.

If you believe that the rating does not match your intended audience, you can review the content in your experience to see if there are adjustments you can make so that your experience is appropriate for your target audience. To learn how you can dynamically adjust the content of your experience for different audiences, see the PolicyService API reference.

Experience Guidelines Moderation

Roblox relies on the information you provide in the Experience Questionnaire to generate accurate Experience Guidelines, so the Moderation team may review your Experience Guidelines to ensure their validity based on the content of your experience. Whenever Roblox discovers a discrepancy between your submission and the content in your experience, the following actions occur:

  • You receive a moderation notification through a private message on Roblox.com.
  • The Questionnaire page on the Creator Dashboard updates to provide moderator feedback and guidance on how to generate accurate Experience Guidelines.
  • Roblox removes the Experience Guidelines from your experience's main page, and your experience becomes only visible to users 13 years old and older.

Please review your experience and confirm that your answers accurately reflect the content of your experience. If you intentionally misrepresent your experience, you may be subject to moderation consequences.

Moderation notification example
Creator Dashboard moderation feedback example